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Call 010-45 99 200

Our service team will help you sign your new insurance. Open on normal working days 9–16. If you don't need an answer right now, you can email us.

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Questions and answers

Here you'll find frequently asked questions about signing up for Hedvig.

You become a member by purchasing one of our insurances. Getting up and running is quick and easy — start by getting a quote on our website and sign the insurance with BankID.

Then download the Hedvig app from App Store or Google Play. In the app you can manage your insurance, report claims and quickly get in touch with us when you need help.

Switching to Hedvig from another insurance company is easy. It only takes a minute and in some cases we can handle the transition automatically.

This is how it works:

  1. Start by getting a price quote on our website

  2. Select that you want to terminate your current policy automatically (only available for home insurance at some insurance companies)

  3. Approve the cancellation of your current insurance with BankID

  4. We contact your previous insurance company and cancel the insurance

  5. Done! Your new insurance with Hedvig is activated the same day the old one expires

Note! We are currently unable to offer automatic switching for car, pet and accident insurance. You’ll need to look up the end date of your current insurance and match it with the start date of your new insurance. Then contact your current insurer and cancel your old insurance yourself.

If you’re not registered as a resident in Sweden, and/or lack a Swedish personal identity number, you can’t sign up for Hedvig. This is due to the fact that our payment, claims handling and other services are connected to your personal identity number.

Yes, we do! Our student insurance applies to those who live in a rental property or a tenant-owned apartment. The price starts at 59 kr per month. The offer is valid for those under the age of 30 whose study rate amounts to half time (15 higher education credits per semester).

No, Hedvig doesn't have binding times. You can cancel your insurance at any time and only pay until the cancellation date.

Yes, thanks to the Hedvig Forever discount, it is actually possible. For each friend you invite to take out their own Hedvig insurance, your own monthly premium is reduced by 10 SEK. You can invite as many friends as you want. You keep the discount as long as you and your invited friend are customers of Hedvig.