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How can we help you?

This is what we need to help you:

  • Your personal info, and possibly the personal info of the main policy holder

  • What has happened, when, how and where did it happen?

  • What's damaged and what you're seeking compensation for?

  • Documents that prove the event and ownership of an object (e.g. receipt/account statement or photos)

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Note! Filing a police report increases your chances of recovering a lost item. You also contribute to the police's statistics. For certain types of events, you always need to make a police report (e.g. assault and aggravated theft). You can report a crime or loss on the police website.

This is what we need to help you:

  • Your personal info.

  • Which insurance(s) do you want to cancel?

  • From what date do you want it to end? The earliest an insurance can be terminated is from today’s date, given that we have received all necessary information.

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Remember, there is no notice period at Hedvig. You only pay for the days when your insurance was active. Payment is made in retrospect at the end of the month and therefore the last payment may be after the insurance has ended.

Consider this:

  • You get the fastest and best help by sending us a message in the Hedvig app.

  • Please include as much information as possible when you email us, so we can help you faster.

  • You'll find answers to common questions in our FAQ.

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Tulegatan 2A
113 58 Stockholm 559093-0334