We are here to answer your questions.
The biggest difference lies in the business model. Quite simply, we have designed away the conflict of interest between us and our customers. By taking a fixed amount from the monthly fee they pay, there is no incentive for us to withhold compensation because we still cannot keep the money. Combined with a radically simple offer and a dedicated service team, Hedvig feels more like a modern service company – rather than insurance you only use every four years.
No, Hedvig is a regular company. Hedvig takes a fixed 25% of your monthly fee to provide you with world-class service, and to operate and develop the company. But never more than that! So you can feel confident that Hedvig treats you fairly when something happens because we don't gain anything from holding onto your money.
We are currently partners with SOS Children's Villages (SOS Barnbyar) and the Children's Cancer Foundation (Barncancerfonden) in Sweden. And hopefully many more in the future!
Although Hedvig is a new alternative in the market, we guarantee that we can pay compensation to our members. Hedvig is secured by a global insurance company called HDI Global Specialty SE, which is part of one of the world's largest insurance groups.
Today, we insure 50,000+ people at a value of 20 billion NOK.
The protection we offer is extensive, and while it's similar to that of our competitors, it also covers more than what is usually covered. For example, Hedvig always provides all-risk insurance for all of your things – whether you're at home, outside your home or abroad. We also insure friends who share the same apartment, which is not usually the case unless you're dating or married. Our intention is simply to create an insurance policy that is suited to the life we live today, so our members get as much out of their insurance as possible.
Write to Hedvig in the app and tell us the date on which you want to end your insurance.
Yes. With growing uncertainties around the world, Hedvig is now making sure refugees are covered by their home insurance, without any extra cost, when offered housing by any of Hedvigs members.
Through a simple message in the Hedvig app, all members can extend their home insurance so that it covers refugees living under their roof, at no extra cost. The broadening service is available throughout Scandinavia as Hedvig is available in both Sweden, Norway and Denmark.
The co-insurance is valid as in a first step of 3 months and for people who are not yet registered in Sweden. However, this does not apply to members who provide housing for rent or compensation from, for example, a municipality.
Every quote is individual. Your price is calculated based on a couple of different factors, for example how you live, where you live and how many people you live with.
You pay for Hedvig through Vipps or Credit card. You set up your preferred payment method when signing up for Hedvig. We will charge money at the end of each month.
Of course! If you are under 30 years old and have a living space up to 50 sqmtrs, you are eligible for our youth discount.
It's no problem – we'll handle the change for you. Hedvig activates your insurance as soon as the binding period on your old policy expires. You'll never be without insurance, and you won't have to deal with the cancellation.